Category: Public Safety

Police Department and Dispatch Update: September 2023

By Jordan Wilson, City of Sanford Communications Coordinator Computer-aided dispatch (CAD) system: The CAD system serves as the central tool for assigning, tracking, displaying, and archiving all dispatcher actions for each call. Sanford Regional Communication Center’s (SRCC) CAD system, known as IMC, is approaching its 25th year in service. The company supporting IMC estimates its remaining life expectancy to be around five to seven years. To address this situation, SRCC has been surveying the available software options to determine the…

Fire Department Update: September 2023

Photo: Assistant Chief Smith By Jordan Wilson, City of Sanford Communications Coordinator Staffing: The Fire Department recently completed its recruitment period. The three selected candidates will start “Rookie School” training as soon as possible. The program takes approximately three weeks and provides intensive training to prepare recruits for shift work. During their first year, the recruits will also complete all other new employee training requirements. Looking ahead, the department anticipates the need to recruit additional employees in the near future.…

Fire Department Updates: August 2023

By Jordan Wilson, City of Sanford Communications Coordinator Sanford Fire Community Paramedicine Program (SFCP) The Fire Department is seeking to expand into a new area of medical care and establish a community paramedicine program. Currently, the Fire Department is actively pursuing funding from the Maine EMS Community Paramedicine Grant and the Assistance to Firefighters Grant (AFG) to support the launch of the program. The community paramedics intend to work closely with the Sanford Police Department’s Mental Health Unit to ensure…

Police Department and Dispatch Updates

By Jordan Wilson, City of Sanford Communications Coordinator Sanford Regional Communications Center Update At the City Council's Public Safety Subcommittee meeting on August 8, 2023, Sanford Regional Communications Center (Dispatch) Director William Tower discussed the plan to purchase new Computer-Aided Dispatch (CAD) software. The software they are currently using is set to stop working in about 5 years. Dispatch has reviewed 5 CAD options and are narrowing down the selection while drafting a Request for Proposal (RFP). In the month…